How to fix PUBG Stuck On Loading Screen

By / PUBG

You want to play PUBG on your PC, but you always get stuck on the loading screen? Well, you are not alone because this issue has been reported multiple times on the forums.

There could be several reasons by PUBG to get stuck in the loading screen like some corrupted data or wrong settings.

In this post, I want to leave some of the best tips that have been shared that will fix your loading screen and let you play this game without any problem.

pubg stuck on loading screen

Method #1: Update PUBG

This is the first advice that I will give you that will fix this issue successfully.

On the PUBG developer team are aware of this issue, and they are continually releasing new updates to fix it. This was the first tweet about the problem:

That post mentioned above isn’t available anymore, but in essence, you need to make sure that you installed the latest patch. On this page, you can check the last patch available on PUBG.

Check the version and make sure that you installed that version.

Method #2: Disable Overclocking

Overclocking is an advanced method that consists of change the frequency of your CPU to improve the performance. Modern CPUs are compatible with this feature, and some are overclocked by default.

If you have a modern CPU and motherboard con your computer, you need to make sure that you haven’t enabled any overclocking on the UEFI settings.

This setting is sometimes called Adjust CPU Frequency like in the image below:

adjust cpu frequency

Once disabled, you can turn on your computer and then try to open PUBG to check if the stuck loading screen has been fixed.

Method #3: Remove GameUserSettings.ini

On the forum thread that I mentioned above, there was some quick workaround that fixes this issue successfully for some users. You can try this tip as well following these steps:

  1. Open the File Explorer using the keyboard shortcut Win + E
  2. There navigate to the C: drive and open the Users folder, now open your username folder
  3. Once there, enable to view hidden items and navigate to the following path: AppData\Local\TslGame\Saved\Config\WindowsNoEditor\
  4. There, you will find a file GameUserSettings.ini, right-click on it and select Delete
    GameUserSettings.ini
  5. Restart your computer and then open PUBG, when you start the game it will create that file again with default settings that will fix the loading screen

Method #4: Update Graphics Card

One reason why your loading screen gets stuck on PUBG is that your graphics cards aren’t updated to the latest version.

If you want to play this game smoothly, you will need to update your graphics card following these steps:

  1. Download Driver Booster from the following link
  2. Run the installer and follow the wizard instructions
  3. Once installed, click on the button SCAN
    scan driver booster
  4. The program will detect your graphics card, and then it will show you the latest available drivers
  5. To install it, click on the button Update Now
    update now driver booster
  6. Restart your computer when finished and then launch PUBG; hopefully you will be able to play the game and remove the stuck loading screen

Method #5: Verify Game Integrity

If you have installed PUBG through Steam, you can use the built-in utility called Verify Game Integrity to check your game data and repair any corrupted data that could be the reason for this error.

To run this utility, follow these steps:

  1. Open the Steam client
  2. Navigate to your game Library
  3. Rightclick on the PUBG and in the menu click on Properties
    steam game properties
  4. Once there, navigate to the LOCAL FILES tab
  5. Finally, click on the button VERIFY INTEGRITY OF GAME FILES
    verify integrity of game files
  6. Wait for the utility to scan your game files and then launch PUBG
  7. This time, the game will start and work without problems

Method #6: Kill PUBG Process

If you haven’t been able to fix this issue already, you can try another quick workaround that involves killing some PUBG process, specifically the process BEServices and you can end it following these steps:

  1. Open the Task Manager using the keyboard shortcut: Ctrl + Shift + Esc
  2. On the window that opens, click on the button More details
    task manager more details
  3. Now, you will see all the processes running on your computer
  4. There find and select the process BEServices, then click on the button End task
    end task beservice
  5. Finally, launch PUBG and verify that the stuck loading screen has been fixed

Method #7: Disable NVIDIA Experimental Feature

If you have an NVIDIA GPU and have installed Geforce Experience, you may have enabled some experimental features that could be conflicting with PUBG.

To disable those features, follow these steps:

  1. Open Geforce Experience
  2. Click on the Settings icon
  3. Under the section About, disable the box Enable experimental features
    disable experimental features nvidia
  4. Restart your computer and then launch PUBG as usual

Method #8: Disable Antivirus

Your antivirus will help you to protect your computer for any unwanted virus or malware that could affect the optimal performance of your PC.

Although this program is useful, it sometimes blocks some inoffensive programs and games like PUBG. One workaround that could fix this issue is to disable the antivirus temporarily.

  1. Go to the taskbar and right-click on your antivirus icon
  2. In the menu click on Disable Shield
  3. Finally, choose the option Disable temporarily for x minutes
    avast disable antivirus google chrome not opening

Method #9: Change Display Settings

Sometimes your screen resolution could be the reason why the game gets stuck in the loading screen. One thing that you can try is to lower your screen resolution to fix the issue.

You can lower your resolution following these steps on Windows 10.

  1. Go to your desktop and right-click on any empty space
  2. In the menu that opens, click on Display Settings
  3. Scroll down and open the dropdown menu Display resolution
  4. There choose a lower resolution like 1280×720 (720p) and confirm the changes
    change resolution windows 10
  5. Now, you can launch PUBG, and hopefully, the game will pass the loading screen, and you will be able to play with your friends all-day

Wrapping Up

PUBG is one of the most popular PC games right now, and that’s why also have reported multiple errors from its users across the world.

Luckily, with this information, you will be able to fix this issue successfully and continue enjoying this fun game. If you have any questions, let me know in the comments section below.

Here, you have another PUBG related errors that could help you on other occasions:

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