If you are a Windows user, on more than one occasion you have been able to find that your computer shows the unidentified network error and you cant connect to the Internet.
A problem more than usual in the latest versions of the Microsoft operating system and for which we will show some recommendations or steps to follow to fix it.
Table of Contents
- Method #1: Turn Off Airplane Mode
- Method #2: Restart Router & Update Firmware
- Method #3: Update Network Card Drivers
- Method #4: Disable Antivirus
- Method #5: Disable Windows Fast Startup
- Method #6: Change DNS
- Method #7: Clear DNS Cache, Renew IP Address, Restart & Reset Winsock and TCP/IP
- Method #8: Troubleshoot your Network
- Method #9: Change Ethernet Cable
- Method #10: Configure Static IP Address
Method #1: Turn Off Airplane Mode
First of all, it will be to check that we don’t have the Windows 10 airplane mode activated.
To do this, we can go to Settings (Winkey + I) > Network and Internet> Airplane Mode and check that the switch is in OFF
Otherwise, we must slide the switch to deactivate it and try again to connect to the Internet.
Method #2: Restart Router & Update Firmware
Although it is one of the first things that usually comes to everyone’s mind in these situations, it is worth remembering that another option that we must try before anything else is to restart the router to see if everything goes back to normal.
It is advisable to turn it off entirely for a few seconds before turning it on again.
If we have several devices connected to the same router and in all of them we have network connection problems, then we can try to update their firmware or get directly in touch with the tech support.
Method #3: Update Network Card Drivers
It is possible that the unidentified network error is caused by a problem with the drivers of the network card of the computer. Therefore, it is convenient to update the drivers of the network drivers to try to solve the problem.
The best way to update your driver is downloading the latest version from your Manufacturer.
Method #4: Disable Antivirus
Many times the antivirus, firewall or another security tool can cause some network or connectivity problems. Therefore, it is advisable to check if the unidentified network error may be causing our antivirus.
To do this, merely disable our antivirus, firewall or VPN if we are using it and test whether the system recognizes or not the network to which we want to connect.
Method #5: Disable Windows Fast Startup
The fast startup feature of Windows could also be one of those responsible for the unidentified network error. Therefore, we can also try to deactivate it and check if the connection problem is solved.
To do this, Go to Control Panel > Hardware and Sound > Power Options, and click on “Change what power buttons do.
Now, first click on the option Change settings that are currently unavailable, that will enable the Turn on fast startup box to uncheck it.
Once this is done, restart the computer and check if after the startup it is already possible to identify the network and connect to the Internet.
Method #6: Change DNS
If the unidentified network problem continues, we can also try to change the DNS.
To do this, open the Win + X menu, select “Network Connections:
Go to the Ethernet Section and click Change Adapter Options.
Now right-click on your network device and click on Properties:
This opens a new window, select Internet Protocol Verison 4 and click on Properties.
Click on “Use the following DNS server addresses” and enter the following DNS Servers from Google:
- Preferred DNS Server: 188.8.131.52
- Alternate DNS Server: 184.108.40.206
Method #7: Clear DNS Cache, Renew IP Address, Restart & Reset Winsock and TCP/IP
If everything remains the same and we cant connect to the Internet due to an unidentified network error, we can try to clear the DNS cache, renew the IP address and restart or reset the Winsock and the TCP/IP protocol.
To do this, open a command prompt with administrator permissions and launch the following commands:
ipconfig /release ipconfig /renew netsh winsock reset netsh int ip reset ipconfig /flushdns ipconfig /registerdns netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled netsh int tcp show global
Method #8: Troubleshoot your Network
From the menu Winkey + X in Windows 10, click on Network Connections.
Then click on Network troubleshooter to Diagnose and fix your network problems.
Method #9: Change Ethernet Cable
If the network to which we want to connect and the one that is not giving the error of unidentified network is a network to which we connect through an Ethernet cable, it is likely that some failure in the cable itself is causing this error.
Therefore, it is advisable to replace the cable that we are using at that moment with a new one and check if the problem is solved.
Method #10: Configure Static IP Address
If we continue with the unidentified network error, we can try to configure a static IP address.
To do so, press Winkey + X, click on Network Connections.
Now, click on Change Adapter Options, right-click on your network card and select Properties.
Double-click on Internet Protocol Version 4 and then mark the option “Use the following IP address” and choose your IP, Subnet mask, and Gateway.